Riad Jemaa El Fna & Spa

From start to finish our stay was magnificent. The staff could not have been kinder, more helpful or efficient. They went the extra mile with dietary...

From start to finish our stay was magnificent. The staff could not have been kinder, more helpful or efficient. They went the extra mile with dietary requirements. The plunge pool in the entrance hall was particularly welcome for sore feet after a morning walking around the sights.It's central position was great, and despite the proximity to the main market square the hotel was extremely quiet and peaceful. Our hammam experience within the hotel was wonderful.Totally recommended

Our experience here was excellent. The public areas were beautiful. The room was great and the rose pedals were a nice touch. The staff was extremely friendly....

Our experience here was excellent. The public areas were beautiful. The room was great and the rose pedals were a nice touch. The staff was extremely friendly. After a late night out the staff even checked on us in the morning to make sure everything was okay. I would love to go back.

I would highly recommend this hotel. We booked through booking.com at a very reasonable rate and have not been disappointed. From the very start the hotel...

I would highly recommend this hotel. We booked through booking.com at a very reasonable rate and have not been disappointed. From the very start the hotel were friendly and helpful. They arranged transport to/from airport (€20 each way for a 30 min drive) which we appreciated. They provided a map and recommended places to visit and the best place to exchange money. They gave us tips for walking around and advised us to haggle in the market. I would especially like to thank Zachariah 1 and Zachariah 2 for being friendly and helpful at reception and also the staff who serve breakfast and gave me my daily lesson in the Arabic language. (They do offer trips and have a hammam but we chose to book our trips through sites like viator and trip advisor. I am sure their trips would be good it’s just that we made decisions usually whilst out at a restaurant!) The hotel is lovely looking and very clean with wifi that works well as well as air conditioning. And the dip pools we used to cool our feet after a long day walking around but they are not heated and fine get much sun so are cold!Breakfast is on the stunning roof terrace. And the location is amazing. So close to everything in the centre of the medina just off the main square. Which is where you get picked up for trips. Yes the access to the bed in the room is slim and there could be a bit more storage especially hangers. And the alleyway you walk down to get to the hotel is basic- but none of that bothered us. It’s such a hidden away gem of a hotel.

We visited Marrakesh for the first time and are so pleased we chose this central Riad. Charming service from the excellent team - they go above and beyond,...

We visited Marrakesh for the first time and are so pleased we chose this central Riad. Charming service from the excellent team - they go above and beyond, they are really exceptional. Brilliant value and good facilities - stylish rooftop where delicious meals are served ( breakfast is a feast) and we spent many afternoons relaxing on the sun loungers. Fantastic in-house hammam. The reception staff are always on hand to advise & book restaurants & excursions. They organised taxis and would ensure we (two females) got safely to & from taxis - including pickups/drop off to airport. Highly recommended.

I loved my time at this Riad was so beautiful and all staff so friendly especially Elias he was lovely and so kind and honest with us - nothing was a problem...

I loved my time at this Riad was so beautiful and all staff so friendly especially Elias he was lovely and so kind and honest with us - nothing was a problem and he helped us so much I really recommend this Riad beautiful in the center of town and great staff! He even helped print our boarding passes for our return journey !

Beautiful interiors, great rooftop and food. Very grateful to have been able to stay in a traditional Moroccan guest house. The Riad’s rooms were air conditioned...

Beautiful interiors, great rooftop and food. Very grateful to have been able to stay in a traditional Moroccan guest house. The Riad’s rooms were air conditioned and the decor was lovely. But it is the staff who, throughout our stay made our experience and holiday so great! So thank you all for making us feel so welcomed and being so helpful! I can honestly say that I have never experienced such service before. Would 100% recommend this Riad for those seeking a authentic and charming stay in Morocco.

The riad is very close to everything and you can walk to all the attractions easily. Although you are a stones through away from the main square, it is...

The riad is very close to everything and you can walk to all the attractions easily. Although you are a stones through away from the main square, it is quiet and clam. Perfect for recharging during the day and a good night's sleep.Because it is near the square cars cannot drop you off during the day and you have to walk. But you can let your road know and they will pick you up and walk you to the riad.The riad is clean and comfortable, with a beautiful courtyard. The smell of orange oil is everywhere. We loved it so much we bought oil and an oil burner.The breakfast is a great spread of salad, breads and sweets, with choice of eggs, teas and coffee. The breakfast also has a great view of the mountains and sunrise. What made our experience was the staff. The staff welcome you like we are you family. They give you advice, take care of you and ensure you are having a good time. We wanted to particularly thanks Zakaria, he became a friend to us and was sad to say goodbye to him. He was kind, courteous and honest. He helped us on food, getting a haircut and showed us local life. Thank you Zakaria!!!

This is the absolute best Riad i have ever stayed in. The guys Riad manager Mohammed and his team were so friendly and helpful. We lost our luggage and...

This is the absolute best Riad i have ever stayed in. The guys Riad manager Mohammed and his team were so friendly and helpful. We lost our luggage and they helped us get it back. They recommended lovely places for dinner, excursions and told us a lot about their country and family life in Morocco. I can't wait to go back to see them. I have definitely made friends for life. I cannot wrong the personal, rooms, the Riad, the atmosphere, the service...absolutely nothing,! I had a tradional Hamman and massage booked. OMG! I felt like a new man. The lady showed me my dead skin that she scrubbed off. 43 years of it :) Lovely peaceful experience and knows how to massage. Thanks for making us feel so special and looked after. To all the day and night staff, you guys are amazing and I miss you already! See you before the end of 2022 for sure!

This little gem of a Riad is a delight. The walk towards its entrance is down a windy lane which disguises the charm of this place. From the roof terrace...

This little gem of a Riad is a delight. The walk towards its entrance is down a windy lane which disguises the charm of this place. From the roof terrace for delicious breakfast and a place to relax and unwind to the Hamman, (a must) and the comfy sofas in welcoming reception the whole place is geared to ensuring the guests feel welcome, valued and served. Nothing is too much trouble from the amazing team of staff. From making a booking for you at a local restaurant or for an excursion to escorting guests to a pick up or drop off point for a taxi even chasing after us when we stupidly forgot a phone and finding us in the Souk. Yes, like all hotels, parts may need a bit of decor refreshing but the rooms are super clean, towels changed daily, dark quiet and cool. Everything needed for a relaxing good nights sleep. Wonderful few days staying here.